π General Terms and Conditions (GTC) β Metallfix.store
π General Terms and Conditions (GTC) β Metallfix.store
1. Scope
These General Terms and Conditions (GTC) apply to all orders placed via our online shop https://metallfix.store by consumers and businesses.
A consumer is any natural person who enters into a legal transaction for purposes that are predominantly neither attributable to their commercial nor their independent professional activity.
An entrepreneur is a natural or legal person who, when concluding a legal transaction, acts in the exercise of their commercial or independent professional activity.
2. Contracting parties, conclusion of contract
The purchase agreement is concluded with:
Lubna Mohaupt-Ghannoum
Metallfix.store
August-Bebelstrasse 49
99706 Sondershausen
Email: info@metallfix.store
The presentation of products in the online shop does not constitute a legally binding offer, but rather a non-binding online catalog. By clicking the order button ("Buy now"), you submit a binding order for the goods contained in your shopping cart. Confirmation of receipt of your order will be sent by email immediately after you submit it.
3. Prices and shipping costs
All prices are quoted according to Β§19 UStG (German VAT Act) excluding 19% VAT, but excluding shipping costs. Shipping costs are clearly displayed during the order process. We offer free shipping within Germany and the EU for orders over β¬40.
4. Payment
The following payment methods are available in our shop:
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PayPal
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Klarna (invoice, instant bank transfer)
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credit card
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Shopify Payments (Apple Pay, Google Pay, etc.)
Your account will be debited immediately after order completion.
5th delivery
Delivery is available within Germany and to selected EU countries. Delivery time within Germany is typically 1β3 business days.
Should an item be unavailable, we will inform you immediately and refund any payments already made.
6. Retention of title
The goods remain our property until full payment is received.
7. Right of withdrawal
Consumers have a fourteen-day right of withdrawal.
For details regarding cancellation, please refer to our cancellation policy :
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The cancellation period is fourteen days from the day,
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on which you or a third party designated by you, who is not the carrier, have taken possession of the goods.
To exercise your right of withdrawal, you must inform us
metallfix.store
LMOnlineshop
August Bebel Street 49,
99706 Sondershausen
Phone: 01756678997
Email: info@metallfix.store
You must inform us of your decision to withdraw from this contract by means of a clear statement (e.g. a letter sent by post or email).
For a sample cancellation notice, please use this link.
π Cancellation policy Returns β Metallfix.store
8. Warranty and Liability
The statutory warranty rights apply.
We are liable for defects in accordance with statutory regulations.
We are only liable for damages in cases of intent or gross negligence.
9. Dispute Resolution
The European Commission provides a platform for online dispute resolution (ODR):
https://ec.europa.eu/consumers/odr
We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.
10. Contract language, contract text storage
The contract language is German.
We do not save the contract text. However, you can print or save the order details directly after submitting your order.
11. Place of jurisdiction
Contracts with businesses are governed by German law, excluding the UN Convention on Contracts for the International Sale of Goods (CISG). The place of jurisdiction is our registered office.