📄 Cancellation policy Return

📄 Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within 14 days without giving any reason.
The cancellation period is 14 days from the day on which you or a third party named by you took possession of the goods.

To exercise your right of withdrawal, you must inform us (Lubna Mohaupt Online Shop, August-Bebel-Straße 49, 99706 Sondershausen, Email: info@metallfix.store) of your decision to withdraw from this contract by means of a clear statement.

You can use the following sample cancellation form, but this is not mandatory.

Consequences of the revocation

If you cancel this contract, we will reimburse all payments received from you, including delivery costs (excluding any additional costs arising from your choice of a delivery method other than our cheapest standard delivery option), without undue delay and at the latest within 5 days from the day on which we receive notification of your cancellation.

For this refund, we will use the same payment method that you used for the original transaction.

Return shipping costs
You bear the direct costs of returning the goods. We cover the restocking costs and refund you the purchase price.

Return method
Returns must be sent by post (not in person at the store).

Return policy
Only new and unused products are eligible for return.

Cancellation form (sample)

If you wish to cancel the contract, please fill out this form and send it back to:
Lubna Mohaupt Online Shop, August-Bebel-Straße 49, 99706 Sondershausen, Email: lmonlineshop.service@gmail.com

I hereby revoke the contract I concluded for the purchase of the following goods:

  • Ordered on: __________

  • Received on: __________

  • Consumer name: __________

  • Consumer's address: __________

  • Consumer signature (only for notifications on paper): __________

  • Date: __________